Case Study
Anonymous Whistleblowing Complaint
CASE STUDY
Anonymous Whistleblowing Complaint
What was the HR situation?
- An anonymous whistleblowing complaint was received by the client about alleged misconduct of the Headteacher.
- Client sought advice and agreed the complaint did not meet the whistleblowing criteria.
- Matter considered and managed as a grievance.
- Preliminary external investigation agreed by the client to establish the facts.
- Trade Union on behalf of their members raised a collective grievance/dispute.
How did the Birch-HR Consultant(s) support?
- Birch HR supported the commissioning officer, they drafted a planned approach, agreed terms of reference for the investigation, interviewed witnesses, gathered the facts and prepared a report.
- A summary outcome report was prepared and shared with the complainant, their trade union and the Headteacher.
- Our significant HR experience enabled us to provide clarity about the process and enabled the sensitive situation to be dealt with efficiently and efficiently through professional dialogue, considering a range of best practice recommendations to reach a resolution.
What was the outcome and how did HR add value?
- The grievance matter was resolved and closed.
- The collective grievance and formal workplace dispute did not materialise.
- A protected conversation was held with the Headteacher and their representative.
- All the recommendations were implemented by the CEO and wider Trust to improve working practices, culture and reduce turnover.
- The trade union commended the way that their member and other witnesses were dealt with and agreed that the process was fair and robust. Despite initially intending to call a dispute and commence legal action.
- The Trust CEO stated that they were hugely impressed with the quality of the investigation, skill, experience and support to enable a resolution for both parties, which enabled the school and individuals to move forward.
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